All Systems Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Legacy Admin Portal ? Operational
90 days ago
100.0 % uptime
Today
Legacy Ambassador Portal ? Operational
90 days ago
100.0 % uptime
Today
Share Links ? Operational
90 days ago
99.9 % uptime
Today
Web Integration ? Operational
90 days ago
99.91 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
Social Services ? Operational
90 days ago
99.91 % uptime
Today
GitHub Actions Operational
GitHub Issues Operational
GitHub Pages Operational
GitHub Pull Requests Operational
CircleCI CircleCI UI Operational
CircleCI Docker Jobs Operational
CircleCI Notifications & Status Updates Operational
CircleCI Pipelines & Workflows Operational
CircleCI Runner Operational
Jira Software Authentication and User Management Operational
Jira Software Administration Operational
Confluence Authentication and User Management Operational
Confluence View Content Operational
Fastly Ashburn (WDC) Operational
Fastly Atlanta (ATL) Operational
Fastly Atlanta (FTY) Operational
Fastly Atlanta (PDK) Operational
Fastly Boston (BOS) Operational
Fastly Calgary (YYC) Operational
Fastly Chicago (CHI) Operational
Fastly Columbus (CMH) Operational
Fastly Columbus (LCK) Operational
Fastly Dallas (DAL) Operational
Fastly Dallas (DFW) Operational
Fastly Denver (DEN) Operational
Fastly Detroit (DTW) Operational
Fastly Gainesville (GNV) Operational
Fastly Honolulu (HNL) Operational
Fastly Houston (IAH) Operational
Fastly Kansas City (MCI) Operational
Fastly Los Angeles (BUR) Operational
Fastly Los Angeles (LGB - LAX/SNA) Operational
Fastly Miami (MIA) Operational
Fastly Minneapolis (MSP) Operational
Fastly Minneapolis (STP) Operational
Fastly Montreal (YUL) Operational
Fastly New York (LGA) Operational
Fastly Newark (EWR) Operational
Fastly Palo Alto (PAO) Operational
Fastly Phoenix (PHX) Operational
Fastly Portland (PDX) Operational
Fastly San Jose (SJC) Operational
Fastly Seattle (BFI) Operational
Fastly Seattle (SEA) Operational
Fastly St. Louis (STL) Operational
Fastly Toronto (YYZ) Operational
Fastly Vancouver (YVR) Operational
Modern Admin Dashboard ? Operational
Modern Ambassador Portal ? Operational
Pusher Channels REST API Operational
Pusher Channels Webhooks Operational
Pusher Channels WebSocket client API Operational
Pusher Channels Stats Integrations Operational
Pusher Channels Pusher.js CDN Operational
Pusher Channels Dashboard Operational
AWS apigateway-us-east-1 Operational
AWS appconfig-us-east-1 Operational
AWS autoscaling-us-east-1 Operational
AWS autoscaling-us-east-1 Operational
AWS backup-us-east-1 Operational
AWS cloudformation-us-east-1 Operational
AWS cloudwatch-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS guardduty-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS secretsmanager-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
Deprecated API ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - We determined a specific client was undergoing a DDoS attack. Other clients were not affected.
Jul 17, 15:08 EDT
Investigating - Ambassador Software has been automatically notified of a service degradation or outage. Our team has been contacted and is investigating.
Jul 17, 01:09 EDT
Resolved - We determined a specific client was undergoing a DDoS attack. Other clients were not affected.
Jul 17, 15:08 EDT
Investigating - Ambassador Software has been automatically notified of a service degradation or outage. Our team has been contacted and is investigating.
Jul 16, 22:59 EDT
Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 22:34 EDT
Investigating - Ambassador Software has been automatically notified of a service degradation or outage. Our team has been contacted and is investigating.
Jul 16, 17:04 EDT
Resolved - This incident has been resolved.
Jul 16, 22:34 EDT
Investigating - Ambassador Software has been automatically notified of a service degradation or outage. Our team has been contacted and is investigating.
Jul 16, 22:05 EDT
Jul 15, 2024
Resolved - DNS settings have been corrected and all reported share links are working as expected. Please reach out to your support contact if you experience any additional issues.
Jul 15, 11:03 EDT
Update - We confirmed that share links are coming back online as our CDN refreshes its response cache. We are checking a sample of client share links periodically to track restoration.
Jul 15, 10:26 EDT
Monitoring - We have determined that Google's transfer of DNS records to Squarespace has led to a DNS configuration. We are correcting settings and monitoring. Some share links have been restored.
Jul 15, 10:22 EDT
Investigating - We received a customer report that contact share links are not redirecting as expected. We are investigating the issues and have identified a likely cause to be a DNS configuration issue.
Jul 15, 09:58 EDT
Resolved - False positive alert
Jul 15, 02:57 EDT
Investigating - Ambassador Software has been automatically notified of a service degradation or outage. Our team has been contacted and is investigating.
Jul 15, 02:45 EDT
Resolved - A broken TLS relationship between Cloudflare and AWS resulted in an infinite redirect error (301) from approx. 8pm to 9:00pm PDT. The trust relationship was reset and we observe that our admin, portal, and snippet applications are working as expected. We will continue monitoring to ensure services remain availabile.
Jul 15, 00:22 EDT
Investigating - Ambassador Software has been automatically notified of a service degradation or outage. Our team has been contacted and is investigating.
Jul 14, 23:14 EDT
Jul 14, 2024
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.